Back to Home

Terms & Conditions

Last Updated: November 3, 2025

1. Acceptance of Terms

By creating an account and using Lenzie ("the App"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the App.

2. Age Requirements

You must be at least 13 years of age to use this App, in compliance with the Children's Online Privacy Protection Act (COPPA). Users under 18 may have limited access to certain features, including affiliate content and sponsored recommendations.

3. Description of Service

Lenzie is a contact lens tracking and reminder application that helps users:

  • Track contact lens replacement schedules
  • Set reminders for lens changes and reorders
  • Log eye health appointments and notes
  • Access vision insurance information (affiliate links only)
  • Receive eye care tips and recommendations

4. Medical Disclaimer

Lenzie is NOT a medical device and does NOT provide medical advice. The App is designed solely for organizational and reminder purposes. Always consult with a licensed eye care professional for medical advice, diagnosis, or treatment. In case of eye pain, vision changes, or other medical concerns, seek immediate professional help. Lenzie does not review, verify, or guarantee the safety or authenticity of any contact lenses or related products purchased through third-party links. Lenzie's wellness products (including teas or accessories) are not medical treatments and should not replace professional medical advice. Results and experiences may vary.

5. User Responsibilities

You are responsible for:

  • Maintaining the accuracy of your contact lens information
  • Following your eye care professional's recommendations
  • Protecting your account credentials
  • Using the App in compliance with all applicable laws
  • Ensuring your contact lens wear schedule is medically appropriate

6. Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. Lenzie is not liable for any loss or damage arising from your failure to protect your account information.

7. Data Collection and Privacy

We collect and process your personal information as described in our Privacy Policy. By using Lenzie, you consent to the collection and use of your information in accordance with our Privacy Policy.

8. Affiliate Links and Sponsored Content

Lenzie may display affiliate links to vision insurance providers, contact lens retailers, and other eye care services. We may receive compensation if you click these links or make purchases. These links are provided for convenience only and do not constitute an endorsement. Users under 18 will not see affiliate or sponsored content. We are not responsible for the actions, products, or policies of third-party vendors. Your interactions with such vendors are solely between you and them.

9. Subscription and Payments

Lenzie offers free and premium subscription tiers. Premium features require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law. You may cancel your subscription at any time through your account settings.

10. Intellectual Property

All content, features, and functionality of Lenzie, including but not limited to text, graphics, logos, and software, are owned by Lenzie and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the App without written permission.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LENZIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF YOUR USE OF THE APP. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS. For products sold directly by Lenzie, our total liability shall not exceed the purchase price of the product in question.

12. Warranty Disclaimer

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may delete your account at any time through the App settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the App after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Virginia, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@lenzieapp.com
Website: www.lenzieapp.com

17. Products, Affiliate Links & Third-Party Services

Lenzie may offer its own products (such as Eye Tea, contact lens cases, or other accessories) as well as provide links to third-party retailers or service providers ("Third Parties").

Third-Party Products

Any purchases made through third-party links are handled directly by the respective vendor. Lenzie does not manufacture, control, or guarantee the safety, quality, or legality of third-party products or services. Any issues, injuries, or disputes arising from third-party purchases are solely between you and that vendor.

Lenzie-Branded Products

Lenzie-branded products, such as teas or lens accessories, are sold for general wellness or organizational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed eye-care or medical professional before making changes to your health regimen. Lenzie disclaims any liability for misuse, allergic reactions, or injuries arising from the use or handling of its products beyond the purchase price of the product.

By purchasing or using any product through the App, you acknowledge that you understand and agree to these terms.

By using Lenzie, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.